Imagine that you never waste another moment scheduling your employees. Ever…
Do more of the work you enjoy. The work you'd rather be doing. Helping team leaders. Doing research. Working with employees. Improving Quality. The truth is you can build online schedules your employee agents love — and it only takes a few minutes. Workforce management software makes scheduling faster.
Schedule your employees when they are available. And when they prefer to work.
You work hard to build employee work schedules. Make it count. Quantify & reward adherence to your schedules.
How do your employees check schedules? On the wall? Call you? Imagine this by comparison: They open your app.
Joe tells his manager he has classes every Tuesday until 10am. His manager — rightfully so — supports Joe's cause. But Joe gets scheduled anyway. Now what? Should he skip work and risk the fallout? Let his education fall by the side? You can make sure this never falls on your employees.
Your employees do try hard to be on time. And to stick to your schedules. But what if you could praise employees for being punctual? Positive reinforcement. You can reward those who do best. That employee-of-the-month parking spot. Or even movie tickets. You can't do this with spreadsheets.
Do your employees call you to check schedules? Or check the wall? Maybe they just stay uncertain. How is this: They open your app. A free download. Wherever employees are, your online employee schedules are available. On desktop and mobile. Forget wasting time with excel and spreadsheet schedule templates!
Will employees show shifts they don't know about? Of course not. What if you send an email? Even better — have it automatic. You will stop excuses and reduce absenteeism and lates.
It's time for Joe's monthly review. You know he was late last week… But you can't find the sticky notes to prove it. Automate your event tracking. In Joe's review you talk about documented facts.
You have a shift to fill. But a specific skill is required. A language, certification, or experience level. Use skills to identify employees. You will know exactly who is capable and trained for the shift.
Archive them, delete them, burn them if you can. Do whatever it takes. You can achieve spreadsheet freedom. Spreadsheets are just not designed to handle the complexity of this type of sensitive data. Your job is serious. People depend on you. Do you want to use the right tool for the job? Works with Asterisk, and open source employee software.
You know it. Your employees know it. Even the headlines say it: Stress is bad. And are they right? Of course. So why is something so simple to define still causing stress? There is not a single reason why agent attendance, scheduling, and payroll should be a source of stress. Not for anyone, not anymore.
Hiring takes so much of your effort. Attracting. Interviewing. Selecting. Training. So much of your precious time. Don't lose employees for reasons you control — get attendance, scheduling, and payroll right. Keep morale up, keep your best employees.
Don't forget. (Your employees won't.)
Get a reminder and 7 Employee Appreciation Ideas one week before March 6th 2015.